Privacy Policy
Effective Date: February 2026
Last Updated: February 2026
Bhaktilok App respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Bhaktilok App (“App”).
By downloading or using the App, you agree to this Privacy Policy. If you do not agree, please discontinue use of the App.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Mobile number (optional)
b. Non-Personal Information
- Device information (model, OS version)
- App usage data and interaction logs
- Crash reports and diagnostics
- Approximate location (based on IP address)
2. How We Use Information
- Provide wallpapers, mantras, ringtones, alarms, and Bhakti TV
- Respond to support requests
- Improve performance and stability
- Manage subscriptions and premium features
- Ensure legal and policy compliance
3. Payments, Subscriptions, and Refunds
- Bhaktilok App may offer paid or subscription-based features.
- All payments are processed securely via Google Play Billing.
- We do not store card or payment credentials.
Refunds are governed by Google Play’s refund policies and must be requested through Google Play.
4. Third-Party Services
The app uses trusted third-party services including:
- Firebase Analytics
- Firebase Firestore
- Firebase Storage
- Firebase Crashlytics
5. Data Sharing
We do not sell or rent personal data. Information may be shared only when legally required or necessary for app functionality.
6. Your Rights
- Access or update your personal data
- Request deletion of your account and data
- Control notifications via device settings
7. Account & Data Deletion
Users have the right to request deletion of their account and associated personal data at any time.
🔗 Request Account & Data Deletion:
https://www.bhaktilok.app/pages/delete-account.html
Alternatively, you may email us at help@bhaktilok.app from your registered email address with the subject line: “Account Deletion Request”.
We process deletion requests within 7–14 business days, unless retention is required by law.
8. Children’s Privacy
Bhaktilok App is intended for general audiences. We do not knowingly collect personal data from children under 13 without parental consent.
9. Digital Content Only
Bhaktilok App provides digital devotional content only. No physical goods are sold or shipped.
10. Policy Updates
We may update this Privacy Policy periodically. Updates will be reflected on this page.
11. Contact Information
- 📩 help@bhaktilok.app
- 📍 New Delhi, India
- 🏢 Managed by SpaceWire Tech LLP
- 🌐 www.bhaktilok.app